Telehealth

Telehealth software for solo practitioners

Run secure video consultations and send digital prescriptions from the same dashboard you already use for bookings and notes.

  • See patients anywhere by secure video.
  • Book, consult, and prescribe in one place.
  • Keep patients who move away or travel.

14-day free trial · No credit card required · Setup in 10 minutes

Solo clinician running a secure video consultation with Clinexy telehealth
Encrypted video room

What is telehealth software?

Definition

Telehealth software is the tool a clinician uses to see a patient by secure video instead of in person. Strong telehealth software does more than host a call. It books the visit, takes payment, opens the patient history, captures the note, and sends the prescription, so an online visit is handled exactly like a room visit.

For a solo practice, telehealth is not a side feature. It is how you serve patients who travel, who are unwell, who moved away, or who simply prefer a quick follow-up from home. The problem is that most telehealth tools are bolted on. The video lives in one app, the notes in another, and the prescription somewhere else.

Clinexy puts the whole visit in one place:

  • One secure video room tied to the actual appointment, not a generic meeting link.
  • The patient history, intake answers, and past prescriptions open beside the video.
  • The clinical note and the prescription are written and sent without leaving the call.
  • Payment and the invoice are handled by the same billing tools you use in person.

Why telehealth matters for a solo practice

Patients now expect the option to see you online. When you cannot offer it, the appointment does not wait. It goes to a clinic that can.

  • Fewer cancellations. A patient who is travelling or mildly unwell keeps an online slot they would have dropped.
  • Wider reach. You can keep patients who move cities and take referrals from outside your area.
  • Better use of gaps. A 15-minute follow-up by video fills a slot that an in-person visit could not.
  • Calmer days. Online follow-ups reduce the front-desk load of rescheduling and phone tag. Pair it with online booking and the calendar runs itself.
clinexy.com / consult
Patient record Last visit notes Vitals + Prescription End

The consult room: video, patient history, notes, and prescription in one screen.

Six statistics that show why this matters

83%
of patients want the option of a video visit for follow-ups
Source: industry telehealth surveys, 2024
38%
fewer missed follow-ups when an online option exists
Clinexy practice data
11 min
average online follow-up length for a solo practice
Clinexy practice data
+6
extra billable slots a week from filled gaps
Clinexy practice data

What goes wrong without proper telehealth

A free meeting link is not telehealth. When the video sits outside your practice tools, the work piles up around it.

  • You copy notes by hand from a separate video app into the patient record after every call.
  • Patients hunt for the link, join late, or land in the wrong meeting.
  • Prescriptions are typed in a chat or photographed, with no record and no audit trail.
  • Payment is chased separately, so online visits quietly go unpaid.
  • There is no proof of consent or compliance if a visit is ever questioned.
  • You pay for a video licence on top of every other tool.

How Clinexy delivers telehealth

Clinexy treats an online visit like any other appointment. The difference is a video room instead of a waiting room. Everything else stays where you expect it.

  • One link per appointment. When a patient books a video visit, a secure room is created and added to their reminder. No setup per call.
  • History on screen. Past notes, intake answers, and prescriptions open in a side panel during the call.
  • Notes as you go. Write the clinical note in the room. It saves straight to the patient record.
  • Prescribe in the room. Generate a branded prescription and send it by WhatsApp, SMS, or email before the call ends.
  • Paid like any visit. Take payment at booking or after, with the invoice handled by Clinexy billing.
  • Compliant by default. Encrypted video, consent capture, and a full record for every online visit.
clinexy.com / prescription
Dr. A. Mehta, MD General Physician · Reg. 2019-44781 Rx PatientRiya Sharma · 32 · F Date13 Jun 2026 Amoxicillin 500mg · 1 tab · 3x daily · 5 days Paracetamol 650mg · as needed for fever Review by video in 5 days Send on WhatsApp Download PDF

Branded digital prescription, generated in the consult and sent in one tap.

See telehealth running in your own practice

How an online consultation works

Four steps, the same every time, with no manual setup between them.

1. Patient books Picks a video slot online 2. Gets secure link In reminder, no app 3. Video consult History and notes on screen 4. Prescription Sent and saved to record

The patient books a video visit

They choose a telehealth slot on your branded booking page. Payment can be taken now or after the visit.

The reminder carries the link

Your 3-touch reminder sequence includes the secure join button. The patient taps it from their phone. There is nothing to install.

You run the consult

Open the room from your calendar. The patient history sits beside the video, and you write the note as you talk.

You prescribe and close

Generate the prescription, send it on WhatsApp or email, and the visit is logged. If a follow-up is needed, book it before you leave the room.

Benefits you feel in the first month

No add-on fees

Video is in the base plan. No per-minute charges and no separate licence.

Setup in 10 minutes

Turn on video for the visit types you want. Links are added to bookings automatically.

One record

Notes, prescriptions, and payment land on the same patient profile as in-person care.

Compliant by region

Encrypted video and consent capture aligned with HIPAA, GDPR, PDPA, and DPDP.

No-show drop

Patients keep online slots they would have cancelled, especially follow-ups.

Real human support

24/7 chat help during your trial and on every paid plan, not a bot.

A solo practice in its own words

"Half my therapy clients now book online. Before Clinexy I was running calls on one app and typing notes into another after every session. Now the video, the note, and the next booking are one flow. I get an hour back most days."
SB
Sarah BrownSolo therapist, Vancouver

Therapists, psychiatrists, and physicians lean on telehealth differently. See how it fits a talk-therapy practice on the therapists solution page, or compare the full platform against a records-first tool on Clinexy vs SimplePractice.

Frequently asked questions

What is telehealth software?
Telehealth software lets a clinician run a medical or therapy appointment by secure video instead of in person. Good telehealth software also handles booking, payment, clinical notes, and prescriptions in the same place, so the online visit is recorded like any other appointment.
Is Clinexy telehealth secure and compliant?
Yes. Video runs on encrypted infrastructure with AES-256 at rest and TLS 1.3 in transit. Workflows are aligned with HIPAA, GDPR, PIPEDA, the Privacy Act, PDPA, and DPDP, and a signed BAA is available on the Done-For-You tier.
Do my patients need to download an app?
No. Patients tap a secure link in their reminder and join from a browser on a phone or laptop. There is nothing to install and no account to create.
Can I send a digital prescription after a video consult?
Yes. You can generate a branded prescription during or after the call and send it by WhatsApp, SMS, or email in a few taps. The prescription is saved to the patient record automatically.
How do patients pay for an online consultation?
You can take payment at booking or after the visit. Clinexy billing supports cards, UPI in India, and major local methods, and issues an invoice or superbill without a separate tool.
Does telehealth work on mobile?
Yes. The video room, notes, and prescription tools all work on a phone, which is how most patients join.
Is video calling an add-on or included?
It is included in the base subscription. There are no per-minute fees, no per-appointment commissions, and no separate video licence to buy.
Can I see patient history during the call?
Yes. Past notes, prescriptions, and intake answers sit in a side panel next to the video, so you do not switch tabs to review a history.
What internet speed do patients need?
A normal mobile data or home connection of around 1 Mbps is enough. The room adjusts video quality automatically when a connection is weak.
How long does telehealth take to set up?
About 10 minutes. You turn on video for the appointment types you want, and the join link is added to bookings and reminders automatically.

Summary

Clinexy telehealth is video care built into the practice, not bolted onto it. The visit is booked, paid, recorded, and prescribed in one place, and the patient joins from a link with no app. Key points:

  • Secure video consultations included in the subscription, with no per-minute fees.
  • Digital prescriptions generated in the room and sent on WhatsApp, SMS, or email.
  • Patient history, notes, and payment on one record, shared with in-person care.
  • Aligned with HIPAA, GDPR, PDPA, and DPDP, with a BAA available.
  • Set up in about 10 minutes, and live on your booking page the same day.

Ready to add telehealth to your practice?

Run your first secure video visit today. One subscription, no add-on fees, set up in minutes.